Four Steps To Help You Cope With a Difficult Client

It happens to every business owner at some point in time and chances are, it’ll happen more than once. You have to cope with a difficult client. It can be an extremely frustrating and upsetting experience. It can also be a positive experience – really! Here’s how to take charge of the situation and cope with a difficult client.

Step One. Determine why your client is unhappy or what is causing them to be difficult. [Read more…]